Forum Discussion
richtea
Mar 03, 2019Tutor
Unable to access network shares since installing Orbi
I replaced my ASUS RT-AC87U with an Orbi RBR50 a few weeks ago. Since then, I have been unable to access any network shares on my Synology NAS. Whenever I try to connect (either SMB or AFP from Mac, ...
- Mar 04, 2019If you can't connect to the share using the IP address then clearly the problem is not dns.
Sounds like a firewall is blocking traffic to the smb share, do you have the firewall enabled on the nas?
richtea
Mar 03, 2019Tutor
Thanks for the replies.
The Orbi is in Router mode. The EE Brightbox (EEBB) doesn’t have a bridge mode, but the Orbi is configured as DMZ on the EEBB. However, the problem is all on the LAN side so I can’t see how that would affect things.
The NAS is connected to the Orbi by Ethernet, and the Windows PC is connected by Ethernet, so I don’t think WiFi is the issue here. I could turn off WiFi on the EEBB but I don’t think it will make a difference, the Mac is connected to the Orbi SSID. The Orbi and the EEBB have different SSIDs and different IP ranges, so I can be sure which one I’m connected to.
To be clear - while connected to the Orbi network, either by WiFi or Ethernet cable, I can connect to the NAS via HTTP at http://hanuman.local or at http://10.0.0.2, but when I type either of those addresses in for a file share, it times out. E.g. typing \\10.0.0.2\home on PC, or connecting to smb:hanuman.local in Finder on the Mac.
The server’s name is mapped to 10.0.0.2 by hosts file, in case you’re interested. With the ASUS I could use the DNS feature on the NAS to avoid that hassle, yet another limitation of the Orbi is that it doesn’t support local DNS servers...
BBB73
Mar 03, 2019Apprentice
Hi, regarding local DNS servers: via Advanced > Setup > Internet Setup I have my Synology NAS as first priority for DNS server. Works very well for me. Have you tried this?