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Unable to access network shares since installing Orbi
I replaced my ASUS RT-AC87U with an Orbi RBR50 a few weeks ago. Since then, I have been unable to access any network shares on my Synology NAS. Whenever I try to connect (either SMB or AFP from Mac, ...
- If you can't connect to the share using the IP address then clearly the problem is not dns.
Sounds like a firewall is blocking traffic to the smb share, do you have the firewall enabled on the nas?
Thanks for the replies.
The Orbi is in Router mode. The EE Brightbox (EEBB) doesn’t have a bridge mode, but the Orbi is configured as DMZ on the EEBB. However, the problem is all on the LAN side so I can’t see how that would affect things.
The NAS is connected to the Orbi by Ethernet, and the Windows PC is connected by Ethernet, so I don’t think WiFi is the issue here. I could turn off WiFi on the EEBB but I don’t think it will make a difference, the Mac is connected to the Orbi SSID. The Orbi and the EEBB have different SSIDs and different IP ranges, so I can be sure which one I’m connected to.
To be clear - while connected to the Orbi network, either by WiFi or Ethernet cable, I can connect to the NAS via HTTP at http://hanuman.local or at http://10.0.0.2, but when I type either of those addresses in for a file share, it times out. E.g. typing \\10.0.0.2\home on PC, or connecting to smb:hanuman.local in Finder on the Mac.
The server’s name is mapped to 10.0.0.2 by hosts file, in case you’re interested. With the ASUS I could use the DNS feature on the NAS to avoid that hassle, yet another limitation of the Orbi is that it doesn’t support local DNS servers...
Hi, regarding local DNS servers: via Advanced > Setup > Internet Setup I have my Synology NAS as first priority for DNS server. Works very well for me. Have you tried this?
Hi BBB73, yes I have tried that, but no luck, the DNS names don't resolve. Running scutil --dns on the Mac indicates that it has configured itself (10.0.0.1) as the DNS resolver.
richtea wrote:
Hi BBB73, yes I have tried that, but no luck, the DNS names don't resolve. Running scutil --dns on the Mac indicates that it has configured itself (10.0.0.1) as the DNS resolver.
I've got a Synology DS218+ and an RBK50. Both my Synology and my Windows 10 PC are connected to the RBR50 by Ethernet cable. I have no problem accessing the Synology from my PC using UNC notation - either by IP address or server name.
One thing comes to mind - I have set a static IP address on the Synology, and then done a DHCP address reservation on the router for that IP address. Have you done that?
Hi quagmire1 nice to know it’s working for someone!
The NAS is set up for DHCP rather than a static IP, but I have configured an address reservation on the Orbi so it always gets 10.0.0.2 - and since I can connect via a browser that must be working. Plus I ran a packet trace today from the debug page, and although most of it was gibberish to me, I could tell that the NAS has the correct IP.
richtea wrote:
Hi BBB73, yes I have tried that, but no luck, the DNS names don't resolve. Running scutil --dns on the Mac indicates that it has configured itself (10.0.0.1) as the DNS resolver.
Hi richtea,
on my Apple devices I also see the Orbi IP as DNS server but in my situation I can validate that the synology DNS is used for name resolution.
