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Solved
Unable to access Orbi Satellite via Web Browser
I recently installed the ORBI (with one satellite) in place of a R7000 Nighthawk. I am running all on a Mac OS environment and the latest ORBI firmware (V1.0.4.34) with essentially minor glitches. Ho...
After a lot of power cycles, reboots, etc. I finally may have discovered the problem! I tried simply moving the satellite a little closer to the router. Guess what? Miraculously, I began to "see" the satellite webpage (192.168.1.2) and was able to view devices attached to the satellite!
I only moved the satellite about 15 feet closer and let it re-connect to the router. I am now able to view all the information about the satellite via it's web page. However, the WiFi signal in an area I originally purchased the ORBI to cover is very weak.:smileysad: The satellite originally had a "blue" light in the first location but I'll bet it went "amber" soemtime after I installed it. It now has a solid "blue" connection and appears to be working.
A note for NETGEAR: please fix the firmware so even in an "Amber" connection state the satellite will respond to queries from the web-based GUI.
OK, folks: I've let the ORBI system "stabilize" for a few days while I was away. I've changed NOTHING since my orginal post 5 days ago. Here's what's happening:
1) I still cannot see anything attached to the satellite. The satellite does show up in the list of "Attached Devices."
2) When a device is connected to the satellite it disappears from the list of Attached Devices and never appears on the list of devices attached to the satellite--nothing ever shows up there. Yet I know that the device is connected to the WiFi because I've run a dozen speed tests from the location where only the satellite could be the service provider and the tests show pretty decent speed (it was a total dead zone before I got the ORBI).
3) When I look at the "Online Firmware Update" page, the satellite does NOT appear on the list of devices to update.
4) When I look at the "Manual Firmware Update" page NOTHING shows up there, neither the router nor the satellite!
Any ideas?
After a lot of power cycles, reboots, etc. I finally may have discovered the problem! I tried simply moving the satellite a little closer to the router. Guess what? Miraculously, I began to "see" the satellite webpage (192.168.1.2) and was able to view devices attached to the satellite!
I only moved the satellite about 15 feet closer and let it re-connect to the router. I am now able to view all the information about the satellite via it's web page. However, the WiFi signal in an area I originally purchased the ORBI to cover is very weak.:smileysad: The satellite originally had a "blue" light in the first location but I'll bet it went "amber" soemtime after I installed it. It now has a solid "blue" connection and appears to be working.
A note for NETGEAR: please fix the firmware so even in an "Amber" connection state the satellite will respond to queries from the web-based GUI.