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Forum Discussion

tucsontico's avatar
tucsontico
Virtuoso
Jan 12, 2017
Solved

Unable to access Orbi Satellite via Web Browser

I recently installed the ORBI (with one satellite) in place of a R7000 Nighthawk. I am running all on a Mac OS environment and the latest ORBI firmware (V1.0.4.34) with essentially minor glitches. Ho...
  • tucsontico's avatar
    tucsontico
    Jan 16, 2017

    After a lot of power cycles, reboots, etc. I finally may have discovered the problem! I tried simply moving the satellite a little closer to the router. Guess what? Miraculously, I began to "see" the satellite webpage (192.168.1.2) and was able to view devices attached to the satellite!

     

    I only moved the satellite about 15 feet closer and let it re-connect to the router. I am now able to view all the information about the satellite via it's web page. However, the WiFi signal in an area I originally purchased the ORBI to cover is very weak.:smileysad: The satellite originally had a "blue" light in the first location but I'll bet it went "amber" soemtime after I installed it. It now has a solid "blue" connection and appears to be working.

     

    A note for NETGEAR: please fix the firmware so even in an "Amber" connection state the satellite will respond to queries from the web-based GUI.