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Forum Discussion
unable to access some websites
I have just installed my Netgear Orbi and although it is brilliant in terms of giving me access alll around the house, I now cannot access several websites e.g HP.com. And I need to do this to set u...
Thank you for your reply.
I am using a BT home hub as a router. I know I should have disabled the wifi on it but I'm not that confident of what I am doing and as I really need to have the wifi working as I have 5 people working from home at the moment (!) I was frightened to tinker!
However, if I re-attach to the home hub I can access anything I want.
Thank you for any help you can give
Juliette
JulietteT wrote:Thank you for your reply.
I am using a BT home hub as a router. I know I should have disabled the wifi on it but I'm not that confident of what I am doing and as I really need to have the wifi working as I have 5 people working from home at the moment (!) I was frightened to tinker!
However, if I re-attach to the home hub I can access anything I want.
Thank you for any help you can give
Juliette
This sounds like a case of running 2 routers in your system. Not recommended but it can be done.
You may want to start here, there is a further link on how to fix. IF you can run your network without the BT home hub, do so. Otherwise you'll need to place the Orbi (?) in the AP mode.
https://kb.netgear.com/30186/What-is-Double-NAT
How funny! Guess what? I can't access the page telling me what to do to fix doubel NAT!! I'll log off the orbi and try that.
Fingers crossed and many thanks
Juliette