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Evp58's avatar
Evp58
Tutor
Jul 20, 2023
Solved

Unable to change password on RBR40

I have had my network using Orbi router and satellites for several years now.   I need to change the Guest Network Password.  I tried several times - it tries and comes back "unable to update" What...
Evp58's avatar
Evp58
Tutor
Jul 21, 2023

Thanks for your detailed reply!

I am always up to date on the RBR40 software.  Checked before I sent this message.  I had been doing setup on my iPhone as I have always done.

I have been using a Netgear modem for several years.

Nothing new - I simply wanted to change my Guest Network password as it was recommended by my Bitdefender security.  Also, I noticed some strange devices on my Guest Network.  I shut off the Guest Network and then turned it on again.  Bidefender says I am using the "default password", whatever that is.  But I had been using my own password.

I am hesitant to reset the entire system again as I have some 35 devices on the network and it is a tedious task to go to each one to update the latest password!  For example, I have about 12 Nest Thermostats - each one has to be logged in at the thermostat.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jul 21, 2023

If you factory reset and setup from scratch and use same SSID name and PW for the wifi, your devices will auto reconnect. 

  • Evp58's avatar
    Evp58
    Tutor
    Jul 21, 2023
    Thank you! I will try later and get back to you!
  • Evp58's avatar
    Evp58
    Tutor
    Aug 08, 2023

    I finally solved the problem.  I logged into Orbi from my Safari browser on my iMac and was able to assign a password to my Guest Network!  Didn't have to do anything else!

    Thanks to all for your suggestons