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Forum Discussion
cakelyfe
Mar 01, 2023Guide
Unable to configure RBR50v2
I have had the AC3000 Mesh WiFi System (RBK20) for a few years but about 1 year ago I pulled it out. I am trying to wipe the router and re-configure it to test a problem I am seeing from the equipment my ISP provided.
I was trying to configure it using the app on my iPhone for the last 6 years and have gotten almost no where. I have disabled Private Wi-Fi Address and have factory reset the router dozens of times and all I have gotten to is the setup wizard and then i get a configuration error page.
I then tried connecting to it from my laptop and I am able to ping the default gateway, but I cannot get the webpage to load no matter what I try. I have used Chrome, Safari and Firefox and I get the same results.
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What modem/gateway is it connected to?
You're trying to connect to 192.168.1.1 via an ethernet connection?
- cakelyfeGuideIt isn’t connected to any modem/router/gateway right now. Yes I have tried via Ethernet and wireless.
What address/ip address's are you using to try and access it?
if you connect a pc/laptop to it, pull up a command prompt and type : ipconfigThe default gateway address should be the routers address to access it at.