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Forum Discussion
OrbiJunk
Jun 18, 2020Aspirant
Unable to connect Google Nest Protect Smoke Detector to Obi 2.4
I am unable to connect my Google Nest Protect Smoke Detector to my Orbi's 2.4 ghz wifi. It says it is connecting in the Nest app, but then just continues attempt to connect for over 15 minutes. I con...
OrbiJunk
Jun 25, 2020Aspirant
That is what IT suggested that I do when I called them. I also did it again, per your directions, and none of the Nest Protect Smoke Detectors connected. Any other suggestions???
FURRYe38
Jun 25, 2020Guru - Experienced User
By chance do you have your prior router or a older wifi router? If you do, you could set this up use same SSID name and PW as on the Orbi, then connect all the NEST devices to this wifi router. Once it's connected, just turn OFF the older router and the NEST should migrate to the Orbi wifi with out any issues.
- OrbiJunkJun 25, 2020Aspirant
I still have it. I think I am going to through out the ORBI because it is a POS and use my old Apple WIFI router because it seemed to be a lot less tempromental then ORBI POS... I am done with Netgear products. Will never by again. IT support is worthless and Netgear products are worthless. Biggest waste of time trying to deal with all of this Netgear crap. If I could rate negative stars I absolutely would. Thank you for trying to help, I appreciate it, but sometimes you have to know when to walk away. This is definitely one of those times! I can't wait to leave my scortching review on Amazon about this worthless paperweight, POS ORBI....
- FURRYe38Jun 25, 2020Guru - Experienced User
Good Luck then.