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maxram's avatar
maxram
Aspirant
Mar 20, 2018

Unable to connect some devices - NETGEAR Orbi AC3000 Tri-band WiFi System

Hello,

 

I am having problem with connecting some devices to my Wifi - (last night found that I could not get my son's Mac to connect to the Wifi)

 

I am running - Router Firmware Version - V2.1.2.18

 

Any help will be greatly appreciated

 

Thanks!

10 Replies

  • What is the Mfr and model# of the ISP modem? Any built in router here by chance? 

    What OSX version is the Mac using? What Mac is this device? Iphone? Laptop? iMac? 

     

    Try disabling the following:

    Beamforming, MIMO, Daisy Chain and Fast Roaming if seen. 

     

     

     

    • maxram's avatar
      maxram
      Aspirant

      Thank U for responding - I am not technically savvy - is there a limit on number of devices that I can connect - reason I ask is if all the people in my holusehold are using some device we get this problem - so issue is not really with only the Mac(be cause sometimes it connects without any issues) - it even happens when my wife sometimes turns on her Dell Windows laptop or I use my iPad (it feels like if there are quite a few devices I see this problem)

       

      ISP is Spectrum (used to be Time Warner)

      Modem is: Technicolor

      Mac - Macbook Pro

      Mac OS - High Sierra

      I dont know where do I go in and disable this:

      Try disabling the following:

      Beamforming, MIMO, Daisy Chain and Fast Roaming if seen

       

       

      • FURRYe38's avatar
        FURRYe38
        Guru

        How many devices are online and connected at one time? 

        Orbi system should be about to handle upwards of 30 devices est.

         

        You can find these settings under Advanced/Advanced settings/Wireless Settings

         

        I would also set Manual Channel 1, 6 or 11 on 2.4Ghz and any open unused channel on 5Ghz. Try 48 to start.

        Set WPA2 and AES only.