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Forum Discussion

vadordog's avatar
vadordog
Tutor
Feb 18, 2018

Unable to connect Wink Hub 2 to Orbi System

I have been unable to connect Wink Hub 2 to the Orbi RBK43 System, went through many failed attempts with Wink Customer Support and NetGear Customer Support. The Wink Hub 2 see's the Wi-Fi network with a "\x20" out front of the actual network name. Has anyone else had trouble connecting the Wink Hub 2 to the Orbi system? Works if the Wink Hub 2 is plugged into the main router or a satilite via eithernet. Tried powering down the satilites and connecting to only the router, showed same incorrect network name and failed to connect. Have attached screen shot of the network name with "\x20" out front. 

 

Thanks for the help!

Troubleshooting

3 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Feb 21, 2018

    Nothing else sees the \x20 when connecting to the network?

     

    DarrenM

  • kolella's avatar
    kolella
    Apprentice
    Feb 21, 2018
    Are you sure your SSID doesn't start with a leading "space"?
    • vadordog's avatar
      vadordog
      Tutor
      Feb 21, 2018

      Resolved: There was a space in front of the network name when logging in with the Wink Hub 2. Thanks for helping with the fix.