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Forum Discussion
Unable to enter isp details
I have changed my internet service provider and need to enter the new credentials to connect to the internet. I have opened a chrome browser on a PC that is connected to the Obi wifi network. I h...
Jiveimages wrote:
I have changed my internet service provider and need to enter the new credentials to connect to the internet.
When this happens you need to get the existing devices to forget their old settings. So, start with the modem, if there is one, that connects you to the Internet.
This is where you will first have to enter the details needed to connect to the Internet.
Disconnect the router before you work on the modem.
Once you have got the modem up and running, reset the router and take the network through the usual start up sequence:
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it connect.
- Turn on computers and rest of network.
It is at this stage that you can get into the router to enter the new details.
You can get into the Orbi without the modem by disconnecting it from the modem and using the address
Do get the spelling right.
You can also try or or 192.168.1.1.