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Forum Discussion
dtv757
Sep 27, 2020Aspirant
Unable to log on to website
Good Morning, Recently i have been unable to log into WWE.com via my orbi. I get the the log in page but unable to press login via multiple browsers (chrome, edge, etc using WIndows 10 or via ...
- Sep 28, 2020
So if this is happening with a non Orbi router, then there is something going on at the ISP service, ISP Modem or your PC/Device that needs to be looked into. This doesn't seem to be a Orbi or a non Orbi router issue.
FURRYe38
Sep 27, 2020Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Built in router here by chance? If so,
This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Try disabling the following and see:
Armor, Circle,
dtv757
Sep 27, 2020Aspirant
The orbi is connected ethernet to a modem only device
D3.1 Arris CM8200
i am not using armor, bitdefender or circle .
checking the FW
- dtv757Sep 27, 2020Aspirant
Firmware on Orbi is V2.5.1.16
- FURRYe38Sep 27, 2020Guru - Experienced User
And you have the RBR connected to WAN #1 port on the modem? No Link Aggregation enabled on the modem?
The orbi shouldn't be or won't be blocking any web sites if you have factory reset both modem and RBR and setup from scratch with out any Armor or Circle enabled on the RBR. You should have all access to all web sites.
Be sure you clear out ALL browser caches first. Exit then relaunch the browser to the web site.
- dtv757Sep 27, 2020Aspirant
Ethernet Link Aggregation is NOT enabled/ checked.
the Enable LAG box is NOT checked.