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Forum Discussion
Unable to login to Corporate Office 365 portal
Hello Everyone, I've been using RBK53 at home since nearly 2 years. It is currently on firmware 2.3.5.30 I have an issue which i have been simply "living with" since the day I got this router wh...
Hi,
There could be lots of issues here that need to be investigated:
1) Firstly is your Orbi in Router or AP mode?
2) Can you confirm that the web service redirect is getting resolved by DNS; what is the URL and service port you are trying to connect on and can you ping it?
3) Is there a firewall/filter rule blocking access somewhere?
CheerZ
Hello,
sorry for the delayed response
1) The ORBI is in Router mode. The service provider's fibre-optic modem only provides a bridged link. They provide you with a set of credentials for PPPoE which need to be configured on the user's home router, i.e. in this case for Orbi it's the internet link properties.
2) Yes, the destination host is correctly resolved but it is not pingable or telnet-able. I believe that is by design for the security of the destination host that processes OAUTH requests
3) No, there is not. In fact, i have tried to explictily add port 80, 443 and HTTPS sites as NOT blocked in the Orbi setting's for "Block sites" and "Block services". Did not make any difference.
Thanks!