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Forum Discussion
kdbajaj22
Sep 27, 2019Tutor
Unable to login to Corporate Office 365 portal
Hello Everyone, I've been using RBK53 at home since nearly 2 years. It is currently on firmware 2.3.5.30 I have an issue which i have been simply "living with" since the day I got this router wh...
kdbajaj22
Oct 02, 2019Tutor
Hello,
here's my feedback/answers
It's a Huawei all-in-one fibre optic gateway router the ISP provides in all homes to deliver all services in one appliance (traditional approach by most ISPs that have fibre-optic infrastructure). I can't check the exact model number at the moment - it's buried in the ceiling and i need a ladder to get to it.
1) and 2) --> The service provider's fibre-optic modem only provides a bridged link. They provide you with a set of credentials for PPPoE which need to be configured on the user's home router, i.e. in this case for Orbi it's the internet link properties. It's definately not a double-NAT condition.
Thanks!
Fl1ntstone
Oct 02, 2019Apprentice
Hi,
I believe Office 365 uses other TCP ports and that is what could be blocked by your Orbi. I would speak with your IT asking which ports need to be allowed?
I know some of the following TCP ports need to be allowed:
443
25
465
587
CheerZ