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Forum Discussion
Unable to login to Corporate Office 365 portal
Hello Everyone, I've been using RBK53 at home since nearly 2 years. It is currently on firmware 2.3.5.30 I have an issue which i have been simply "living with" since the day I got this router wh...
Do you have Armor and/or Circle enabled on your Orbi? If so, they may be causing the issue. I do not have either enabled, and when I navigate to http://portal.office.com it redirects me to https://login.microsoftonline.com/ for login to Microsoft as it should. Using http or https has the same results.
nguser_01 wrote:We just ran into the same thing. if you try accessing http://portal.office.com and you are presented with a netgear page, that is the cause of your issues. We were unable to install Office 365 while behind a Netgear router because of this issue. Swapped out to a different router and were able to install without any other changes to the PC or network. Wasted 2 days on this issue to find out it's an issue with the Netgear router intercepting the traffic for this address http://portal.office.com (try it without https).
I think I have finally figured it out but I will have to observe this over the next weeks.
I realized that whenever I would reset the router and satellites to factory default using the physical reset button and then re-setup my home network, the login to portal.office.com would work for not longer than one week because of the Auto-detect setting of the IPv6.
If I disable IPV6 the portal.office.com redirection to my company's secure token service (which is used for the Authentication - just like any other enterprise would use) would again, not work.
I then noticed on the debug.htm page of the router that you have the ability to enable jumbo frames and ICMP response.
As soon as I enabled this and re-enabled IPV6 to Auto, it has started to work.
Could anyone else having a similar setup please do the same thing and confirm to me?
Could also be a good tip if others are having issues accessing AWS services.
Jumbo frames should only be enabled if your entire network supports Jumbo frames, i.e. switches and LAN adapters. Otherwise you should disable it.
kdbajaj22 wrote:I think I have finally figured it out but I will have to observe this over the next weeks.
I realized that whenever I would reset the router and satellites to factory default using the physical reset button and then re-setup my home network, the login to portal.office.com would work for not longer than one week because of the Auto-detect setting of the IPv6.
If I disable IPV6 the portal.office.com redirection to my company's secure token service (which is used for the Authentication - just like any other enterprise would use) would again, not work.
I then noticed on the debug.htm page of the router that you have the ability to enable jumbo frames and ICMP response.
As soon as I enabled this and re-enabled IPV6 to Auto, it has started to work.
Could anyone else having a similar setup please do the same thing and confirm to me?
Could also be a good tip if others are having issues accessing AWS services.
