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Forum Discussion
Unable to Login to Orbi
I am having peculiar problems logging in. The ORBI suddenly does not accept my valid Login credentials. I tried to do a password reset but it told me my security answers were invalid!! (I do know where I was born). Tried for 2 hours including power resets but to no avail.
So I decided to do a hard reset. I followed instructions and used the ORBI app on my iphone. There was a pulsing white light but the Iphone could not find an ORBI wifi network to connect to. So I could not set it up and was unable to use the internet. When I tried to connect from the PC I used admin/password as it had been reset and that failed too! Very p'o'd!
I powered everything off and on and lo and behold the ORBI connected to the network and seemed to have restored my original setup even though I had definitely reset it for 30 seconds and seeing the power light flashing amber.
So after 3 hours I am working again and still unable to login to the ORBI!!
Help Please!
Brian
2 Replies
What Firmware version is currently loaded?
Wire connect a PC to the router and factory reset the router using the back push pin button. Hold it in for 15 seconds then let go. Wait for the WHITE led to slowly pulsate on top of the RBR, then log in to orbilogin.com using a web browser and walk thru the setup wizard. This time write down all important information for safe keeping later on.
