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Forum Discussion

NA007's avatar
NA007
Follower
Sep 21, 2022

Unable to loging to RBR50

After I enter serial #, and answers to questions it says that the answers do not match. How do I get around this and login to orbilogin.com? Thanks

1 Reply

  • KevinLiT's avatar
    KevinLiT
    NETGEAR Moderator
    Sep 21, 2022

    Hello NA007,

     

    Welcome to the NETGEAR Community!

     

    I understand that you are having difficulties logging into your Orbi due to a credential mismatch. 

     

    Please PM the following information so I can endorse you to our support team:

    Name:
    Email:
    Phone Number:
    Device Model:
    Firmware:
    Serial Number:
    Preferred time to be contacted:
    App version:

    Please provide this information as soon as possible!
    I look forward to hearing from you!

    Best,
    Kevin
    Community Team