NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

bharatk2020's avatar
bharatk2020
Follower
Apr 26, 2020

Unable to Manually update firmware of RBR50 to 2.5.1.16

Dear Community,   I have recently got free ORBI from my service provider but I am unable to update it to latest Firmware which is - RBR50-V2.5.1.16.zip. On NG website its mentioned to upgrade to in...
CrimpOn's avatar
CrimpOn
Guru - Experienced User
Apr 26, 2020
bharatk2020 wrote:

I have recently got free ORBI from my service provider

Perhaps you could share which provider this is?  The reason I ask is there have been two or three posts on this forum from Orbi users who got their Orbi from Verizon and were unable to update the firmware.  It seems the Orbi firmware has been "locked" and only Verizon can update it (and they never do).  Here's one such post:

https://community.netgear.com/t5/Orbi/VERIZON-ORBI-WIFI-SYSTEM-RBK50-AC3000-FOR-VERIZON-FIOUS/m-p/1637155 

 

Not saying this is your situation, which is why I'm interested to know who provided the Orbi.

 

Thanks