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Forum Discussion
Arild101
Aug 18, 2018Aspirant
Unable to register new product - error message
Purchased Orbi AC3000 Router today, but unable to register product. I think the product was a return product.
I simply get an error message "something went wrong..try again", but to no avail.
...
Arild101
Aug 31, 2018Aspirant
Hi
never got any help on this issue. Still not able to register the product. Great..
Christian_R
Aug 31, 2018NETGEAR Employee Retired
- Swimmer63Sep 07, 2018Aspirant
I am also unable to register my Orbi RBR50+Satillite under my proper Netgear account. I purchased for a new home in May. Our move-in was delayed by two months so I was unable to hook it up until July. Now phone support is out and I can't even pay for support without a registered product.
Any assistance would be appreciated. Have SN / Receipt / etc.
Product works great, but it would be nice to be able to access it
- FURRYe38Sep 07, 2018Guru - Experienced User
Swimmer63 wrote:
I am also unable to register my Orbi RBR50+Satillite under my proper Netgear account. I purchased for a new home in May. Our move-in was delayed by two months so I was unable to hook it up until July. Now phone support is out and I can't even pay for support without a registered product.
Any assistance would be appreciated. Have SN / Receipt / etc.
Product works great, but it would be nice to be able to access it