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Forum Discussion
Unable to register or activate Netgear Armor Orbi RBK53S
Have just purchased the Orbi RKB53S. Set up went ok but when i try to register the product it says its already registered. Also the Netgear Armor refuses to activate. Message says 'Failed to subscribe'. Hard to understand when its included in the price for 1 year.
Firmware version is v2.5.1.16...apparently up to date today.
Help please!
5 Replies
Nelliedb wrote:Have just purchased the Orbi RKB53S. Set up went ok but when i try to register the product it says its already registered. Also the Netgear Armor refuses to activate. Message says 'Failed to subscribe'. Hard to understand when its included in the price for 1 year.
Firmware version is v2.5.1.16...apparently up to date today.
Help please!
Did you purchase new or used? If used, you may have to contact the seller. If new, it should have never been registered, so I would return it, as it may already be a return.
Please post about this in the Armor app forum:
https://community.netgear.com/t5/NETGEAR-Armor/bd-p/en-home-armor
https://www.netgear.com/landings/armor
Good Luck.
