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Crazy_Canuck's avatar
Crazy_Canuck
Aspirant
Jun 25, 2019

Unable To Register Orbi RBR50

When I try to register I get error messages. Tried online and in app separately. In Mobile App it says "Says Requested Customer ID not found". Web Browser attempt says "Something went wrong, Please contact support team." Problem is I can't contact support without a product being registered. Frustrating! Please let me know how to address or how to contact support without a registered product. Thank you.

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