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Forum Discussion
Crazy_Canuck
Jun 25, 2019Aspirant
Unable To Register Orbi RBR50
When I try to register I get error messages. Tried online and in app separately. In Mobile App it says "Says Requested Customer ID not found". Web Browser attempt says "Something went wrong, Please contact support team." Problem is I can't contact support without a product being registered. Frustrating! Please let me know how to address or how to contact support without a registered product. Thank you.
2 Replies
- FURRYe38Guru - Experienced User
Please contact NG support.
- Blanca_ONETGEAR Employee Retired
Hi Crazy_Canuck
Please PM me your name, email address and device serial number.
Regards,
Blanca
Community Team