NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
inkwell
Oct 06, 2018Aspirant
Unable to register RBK23 Orbi System
When I try to register I get error messages. Tried online and in app separately. In Mobile App it says "Says Requested Customer ID not found". Web Browser attempt says "Something went wrong, Please contact support team." Problem is I can't contact support without a product being registered. Frustrating! Please let me know how to address or how to contact support without a registered product. Thank you.
2 Replies
- FURRYe38Guru - Experienced User
- Christian_RNETGEAR Employee Retired
inkwell - Please send me a PM with your name, email, phone, and preferred contact time (including time zone) to further assist you.
~Christian