NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Unable to send out gmails
I have set up my RBR50 mesh wifi with 1 satellite. When using the Orbi wifi network all my gmail outgoing messages from my iphone (model XS) do not go through. If I change to another Wifi network eve...
The firmware for the router and the satellite are : V2.5.1.16
The internet provider is Post Luxemboug ( the state telephone Co)
The Modem model is the Fritz Box 7490 - this is the standard modem that come with the installation of the internet
Armor, Circle or IPv6 is not enable on the RBR
Thanks for any help
Luigi
Need to check your ISP modem as this modem has a built in router already. Is this modem bridged or working router mode?
This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Check with your ISP if they can help you bridge the modem if possible.