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Merlin70's avatar
Merlin70
Follower
May 03, 2021

Unable to set up

Used the app to instal the RBK50 router and satellite. Did not work. Took over my internet, denied the password ( which was accepted on this site to post this problem) and gave me no option to change it.  I am now in a situation of having a totally non functioning system, with zero internet access. Not gifted in this area, admittedly,  but the instructions were clear and logical. It just doesn’t work. Any ideas?

1 Reply

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  • plemans's avatar
    plemans
    Guru
    May 03, 2021

    What modem/gateway is it connected to? 

    Have you tried setting it up using the browser based method of setup and not using the app? 
    you can factory reset and try that method.