Unable to uncheck Enable Password Reset - Orbi RBR50 - FW V2.5.1.8

Be sure to write down all important information for safe keeping later on after walking thru the setup wizard.

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smartishhome wrote:

Hi community,

 

Quick question.  I'm trying to turn off "Enable Password Reset" but when I uncheck the box in the webapp and try to hit 'Apply' nothing happens.  I tried changing my reset questions to  have answers generated from my password keeper (with the checkmark ticked) and when I went to hit 'Apply' nothing happens. 

 

So does that mean if I want to change anything Password Reset related I am forced to change my password (as presumably that would allow the system to let me apply the change(s))?  I also tried unchecking the Enable Password Reset box with my current password entered into the 'Old Password' box - with no impact to the above. 

 

Thanks for any insight!

 

P.S. - I'd try to see if I got a better or different result from the iOS app but right now it's just crashing as soon as FaceID authenticates into the app so that's a non-starter.

 

Lets see here...

Orbi RBR50 AC3000...(not the new second gen)

Web app

Firefox 72.0.2

Mac OS Catalina 10.15.3

 

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