I've recently purchased the RBK50 and I'm using it in conjunction with a DM200 VDSL modem & the Orbi is running in AP mode. Since switching to the Orbi from the BT HomeHub 5 neither of my iPhones will use Wi-Fi calling, or they will connect but then drop the connection when i try to make a call. I've followed several guides on this + other forums but i cannot get the phones to work with the Orbis. The Orbis are using 2.1.4.10. If anyone has any tips on how to get this working I would be greatful for any advice.

7.5M is plenty of bandwidth for VoIP traffic. Yeah, could you saturate it? Sure, but 99% of home users aren’t ever going to send enough traffic to impact it. Home connections typcially receive much more traffic than they send. Don’t want to discourage anyone from flipping on WiFi calling where you might have a bad cell signal.

Try these but be careful and note they are not technically supported: http://orbilogin.net/QOS_main.htm http://orbilogin.net/QOS_rule.htm

Well after 5 hours of talking with Netgear "support" they managed to make the situation significantly worse, the Orbi refused to see an internet connection from the DM200, and when plugged directly into the DM200 which shows a Green "Internet Connected" icon, the DM200 showed a local IP, and any website you visit rerouted you to routerlogin.net. I cant believe how much of a headache this has turned into. Even hard resetting the Orbi, it wouldnt pick up any connection. I have since installed a Aerohive AP250 and like i would have expected from the Orbi, it worked as soon as it was plugged in. Have now returned the Orbi and DM200.

Case850 Yep, my Orbi system is an expensive wireless bridge. One that completely exceeds my expectations and covers my entire property with an amazingly fast and rock solid signal. Couldn't be happier.

Try disabling MIMO, Daisy chain, Fast Roaming and IPv6 What is your ISP speed UP and Down that you pay for? Is the phone connecting to the satellite or to the Orbi router when on the phone?

Unable to use Wi-Fi Calling on RBK50 - iphone 6 & 8 on EE

12 Replies

FURRYe38
Guru - Experienced User
May 04, 2018
Try disabling MIMO, Daisy chain, Fast Roaming and IPv6

What is your ISP speed UP and Down that you pay for?

Is the phone connecting to the satellite or to the Orbi router when on the phone?
- Malvern84
  Tutor
  May 04, 2018
  I've tried disabiling MIMO, Daisy Chain, FastRoaming & IPv6 to no avail. The phones all connect to the base unit - i dont currently have a satelite running as ive lent it to a friend.
  
  Ive had a number of calls today where the phone half way through the call connects to the Wi-Fi Calling which then kills the phone call and then it falls back off.
  
  Regarding the ISP i get around 32 down and 7.5 up
Malvern84
Tutor
May 08, 2018
Well after 5 hours of talking with Netgear "support" they managed to make the situation significantly worse, the Orbi refused to see an internet connection from the DM200, and when plugged directly into the DM200 which shows a Green "Internet Connected" icon, the DM200 showed a local IP, and any website you visit rerouted you to routerlogin.net. I cant believe how much of a headache this has turned into. Even hard resetting the Orbi, it wouldnt pick up any connection.

I have since installed a Aerohive AP250 and like i would have expected from the Orbi, it worked as soon as it was plugged in. Have now returned the Orbi and DM200.

Forum Discussion

Unable to use Wi-Fi Calling on RBK50 - iphone 6 & 8 on EE