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Forum Discussion
Undesired Traffic
I am downloading huge amounts of data from 152.195.12.171. I know this only because my ISP sent me a high usage warning.
I cut the Orbi RBR50 out by disconnecting the Internet cable from it, c...
Thanks for the response. That IP address was given to me by my ISP. High usage is unusual for me, so he looked at where the traffic was occurring and told me my system was downloading huge amounts of data FROM 152.195.12.171. There is no indication on my desktop of that activity, and the internal traffic monitor is not recording it.
The one thing I did not do is a factory reset on the router, so I will do that. I have already followed your other suggestion, namely connecting only the desktop computer to the router (wired). All other devices have been disconnected. I use a good virus software, but ran a complete scan yesterday anyway with no negative results. The downloading is pretty consistent and I ran the desktop with the Internet directly connected to the desktop for over 24 hours with no downloading, which is why I suspect it is not the desktop computer. As soon as I connect the Internet cable to the Orbi, the downloading begins again.
My ISP is a rural wifi provider. I have no modem--it must be built into the antenna on my house. Just the raw cable coming in that I attach to the router.
I will try the factory reset and post my results. Again, thank you for the response. --Henry
Hope this will help. :smileyfrustrated:
I did as you suggested, reset the router to factory settings, then connected only the desktop. Within minutes of re-connecting the Orbi to the Internet, my ISP emailed me that the traffic had started again. He noted another IP address was involved in addition to the one I mentioned earlier and said there were probably others, too, but he didn't track them all down. It goes in bursts, about once an hour, and the dowloading occurs for about 10 minutes at a time.
I've cut the Orbi out again and will leave the connection directly to the desktop for another 24 hours to insure it remains quiet. I guess I have no choice but to contact Netgear Tech Support at this point.
Thanks for your interest, and let me know if you think of something new to try. --Henry