NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Unidentified device removal
Hello all! I have an unidentified device on my network. I curently have it "Blocked" but would like to actiially remove the device but I cannot find any method to do this. I've look in the user guie...
Orbi_in_NC wrote:I've look in the user guide and on various threads but cannot find a method to remove, delete, erase this device
This is correct. It is not clear (to me) why Netgear chose to interpret "Block" as meaning, "Give this device an IP address, but do not let it communicate."f When it is no longer connected, it will disappear.
This must be a device connected over WiFi (otherwise you surely would have found it by now). One way that is sure to work is to change the WiFi password. Which is too ghastly to imagine doing! (With all my Internet of Things devices that have no keyboard or camera, it would mean physically resetting and reconfiguring all of them. OMG. No Way!)
Perhaps a more practical compromise would be to determine what kind of device it might be by looking up the MAC address in one of the many web databases to see which vendor might have built it: https://www.macvendorlookup.com/
For example, if the MAC says "Apple", then it's probably an Apple product. How many of these can there be in one house?
Thanks for the reply. I do not know what this device is, and its newly added to my system and I have not added any new devices. Since I don't know what it is, I wish to remove it from my system. I curently have it blocked but its still showing up in the connected device list.
Another way to remove it would be to change the PW for the SSID. Don't give out the PW. See if anyone asks for it or if you notice anything. Phsyically look for new LAN wired devices connected to the RBR or RBS. I would disconnect everything from the system accept for 1 wired PC and then begine to re-connect them one at a time to see if you notice where the device maybe.
Orbi_in_NC wrote:Thanks for the reply. I do not know what this device is, and its newly added to my system and I have not added any new devices. Since I don't know what it is, I wish to remove it from my system. I curently have it blocked but its still showing up in the connected device list.
- Good idea, thanks!