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Forum Discussion
Solved
Unidentified device removal
Hello all! I have an unidentified device on my network. I curently have it "Blocked" but would like to actiially remove the device but I cannot find any method to do this. I've look in the user guie...
Orbi_in_NC wrote:I've look in the user guide and on various threads but cannot find a method to remove, delete, erase this device
This is correct. It is not clear (to me) why Netgear chose to interpret "Block" as meaning, "Give this device an IP address, but do not let it communicate."f When it is no longer connected, it will disappear.
This must be a device connected over WiFi (otherwise you surely would have found it by now). One way that is sure to work is to change the WiFi password. Which is too ghastly to imagine doing! (With all my Internet of Things devices that have no keyboard or camera, it would mean physically resetting and reconfiguring all of them. OMG. No Way!)
Perhaps a more practical compromise would be to determine what kind of device it might be by looking up the MAC address in one of the many web databases to see which vendor might have built it: https://www.macvendorlookup.com/
For example, if the MAC says "Apple", then it's probably an Apple product. How many of these can there be in one house?
Orbi_in_NC wrote:I've look in the user guide and on various threads but cannot find a method to remove, delete, erase this device
This is correct. It is not clear (to me) why Netgear chose to interpret "Block" as meaning, "Give this device an IP address, but do not let it communicate."f When it is no longer connected, it will disappear.
This must be a device connected over WiFi (otherwise you surely would have found it by now). One way that is sure to work is to change the WiFi password. Which is too ghastly to imagine doing! (With all my Internet of Things devices that have no keyboard or camera, it would mean physically resetting and reconfiguring all of them. OMG. No Way!)
Perhaps a more practical compromise would be to determine what kind of device it might be by looking up the MAC address in one of the many web databases to see which vendor might have built it: https://www.macvendorlookup.com/
For example, if the MAC says "Apple", then it's probably an Apple product. How many of these can there be in one house?
Thanks! I did the mac lookup and it’s an apple device of some sort. The hunt is on!! Password reset is a good option as i dint have that many devices to manage; more than I thought though. Thanks for the help!
I always forget about the iPod Plus that is connected to our stereo (yes, "stereo"). Good Hunting!
Haha, thanks! Sneaky lil devices!
Actually, there probably is logic behind Netgear's practice. If I enter a valid SSID/password and cannot connect, there is no mechanism to tell me what's going on. There may be no 802.11 standard for, "yes, you entered correct information, but I refuse to talk to you. Go away."
Slim though it is, the Attached Devices/Access Control mechanism allow the user to know that the SSID/password were correct and there is another reason the device is not working.
Let us know what you find out.
Orbi_in_NC wrote:
Thanks! I did the mac lookup and it’s an apple device of some sort. The hunt is on!! Password reset is a good option as i dint have that many devices to manage; more than I thought though. Thanks for the help!
