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Forum Discussion
Jjgalaska
Jun 24, 2018Tutor
Unknown Connection
Im having an issue with things not staying connected. In the device liat it shows devices connected to the 2.4 band. The 5 band. And... wth is the unknown connection type. It is NOT unknown device. It...
FURRYe38
Jun 24, 2018Guru - Experienced User
Do you get internet access with these devices?
What devices do you have connected?
No, nothing your doing wrong, there are known issues in FW with device detection. Something NG has to fix.
You can edit and rename each device if you want to so you know what they are.
- JjgalaskaJun 24, 2018TutorSeveral of my Itead sonoff switches that operate on 2.4. Some show up under 2.4. Some under unkown. And it almost seams like nothing wants to connect to my outoor obi in the garage. Maybe they are not far enough apart. I haven’t figured it out yet.
- FURRYe38Jun 24, 2018Guru - Experienced User
Whats the distances between orbi router and satellite and other devices?
30feet starting between the Orbi router and satellite.
- JjgalaskaJun 24, 2018TutorIt was within 25-50 foot range. When i set it up it indicated blue for good signal location. I just moved the outdoor sat. Out of the garage and out it outside by the pool. Now my devices are connecting to the main without issue except for ine plug swtch that keeps going offline. Could the outdoor router be too close and strong bumping these wifi switches off? Because the outdoor sat. Is not overpowering and stealing devices. If anything, it is barely connecting anything to it at all. I wonder if it is bad.