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Forum Discussion
Unregister product - Orbi
Someone at Netgear support, please help me unregister my Orbi device. It makes no sense that I cannot do it myself and there's no way to contact you via email. It's NOT worth a chat.
11 Replies
It may be worth noting that the Grey Unregister Bar is exactly that. At the very bottom of the web page where it appears to be part of the typical "page footers". For my registered products, it is so far down the screen that it does not appear. Only scrolling down... and down...makes it visible.
Jestas wrote:
Someone at Netgear support, please help me unregister my Orbi device.
Why do you want to do that?
I ask because registration usually has no effect on the use of your device.
If you have a problem that you are trying to fix, it is unlikely to be related to registration.
Most of the time people ask to unregister a product because they no longer have the product. They have sold it, given it away, or something and it is no longer relevant to them.
CrimpOn wrote:
Most of the time people ask to unregister a product because they no longer have the product. They have sold it, given it away, or something and it is no longer relevant to them.
Rather than rely on anecdote I'll go on the basis of evidence and what people say here. If they have sold the device to someone else, registration is usually irrelevant. You can't transfer warranty or support.
However, it depends on what they mean by "register". For example, they want to transfer Anywhere Access or ReadyCLOUD. Both require "registration" that is tied to a device. In which case they have reason to "deregister".
So, I will continue to ask why people ask for help with registration.
