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Forum Discussion
UnhappyOrbiUser
Apr 29, 2018Star
unreliable satellite
Tired of poor connectivity in a corner of my house, spent the money to get an orbi router + satellite about a year ago. At first, all was well, then about 6 months later, I had to move the satellite ...
FURRYe38
Apr 29, 2018Guru - Experienced User
Did the 30 come with the RBR 40 system? Or was it an add on?
What is the distance between the satellite and Orbi router? Feet?
- UnhappyOrbiUserApr 29, 2018Star
I bought them together, but I think they were sold separately although I don't remember for sure. How does this matter?
FURRYe38 wrote:
Did the 30 come with the RBR 40 system? Or was it an add on?
about 25-30ft, different floor, but no doors in between them. Satellite used to be another 10ft away and worked like a charm.What is the distance between the satellite and Orbi router? Feet?
- FURRYe38Apr 29, 2018Guru - Experienced User
Seen some posts where the 30 unit doesn't work work well with the host router. I have a 40 series router and 20 series satellite. No issues.
Try moving the 30 back to the other place where it worked better? 30ft is kind of on the board of minimum starting distance. 40 feet may be better. Mines at 40 feet. Zero issues .Try disabling MIMO, Daisy Chaing and Fast Roaming and see if this helps.
Might contact NG support and see if there is something they can help with. Can you return the 30 series unit and find something different? Maybe the RBS40 would work better the the 30 does...
- UnhappyOrbiUserApr 29, 2018Star
I'll try the other location again with these new firmware versions, but when I last tried a week ago, it was much worse, so not very hopeful.