NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Update firmware question...
I have a Mac running High Sierra and a RBR50 Orbi with one satellite. I want to install the firmware for the KRACK thing. I can login just fine. I go to Advance--->Administration--->Firmware Update--->I select the satellite (as per instructions) and click on Update. I then get a window that says Authentication Required. It gives the address and says it is requesting my username and password. The site says: "NETGEAR Orbi".
I have tried using admin and the password that I created. I have tried my network user name and password. I have even tried my admin login for my Mac. Nothing is working! I can't get beyond this point. Please tell me what I am doing wrong! Thank you! Judy
Mission accomplished!!!!! Resetting the satellite did the trick and now both router and satellite have the new firmware installed. Thank you all so much for the help, I really appreciate it! Judy
3 Replies
Have you tried Chrome of IE when getting into orbis settings?
DarrenM
Hi DarrenM-Yes, I have tried Chrome. And if my Mac could even run IE I wouldn't try it.
Mission accomplished!!!!! Resetting the satellite did the trick and now both router and satellite have the new firmware installed. Thank you all so much for the help, I really appreciate it! Judy
