NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
shankara
Mar 20, 2021Tutor
Update firmware via app or web?
Hello: I use the Orbi RBR50 router with the RBS50 satellite at my home here in India. The Orbi app on my iPhone says that I am using firmware version V2.3.5.30IN. The support web site says that the c...
plemans
Mar 20, 2021Guru - Experienced User
I usually recommend people upgrade over a hardwired connection.
Its not supposed to make a difference as the upgrade process is supposed to be hosted on the router/satellites.
But usually when I see corrupt firmware issues, its when done over wireless or using the app.
So I recommend doing it hardwired into the router
- shankaraMar 21, 2021Tutor
Thanks! But I am also worried that because my Orbi app does not show the latest firmware version, perhaps I am not meant to install it for some reason. Are firmware updates restricted to certain regions, for example.
- vajimMar 21, 2021Master
shankara wrote:Thanks! But I am also worried that because my Orbi app does not show the latest firmware version, perhaps I am not meant to install it for some reason. Are firmware updates restricted to certain regions, for example.
Forget the app
- shankaraMar 22, 2021Tutor
Interesting. Thanks!
- shankaraMar 22, 2021Tutor
What are the most reliable instructions for how to update firmware from my computer? (I use a Mac.) Thanks!
- vajimMar 22, 2021Master
shankara wrote:What are the most reliable instructions for how to update firmware from my computer? (I use a Mac.) Thanks!
https://kb.netgear.com/000058278/How-do-I-update-the-firmware-of-my-Orbi-WiFi-System
is your system not working or unstable?
- shankaraMar 23, 2021Tutor
My system is mostly OK. I was looking into firmware upgrades for possible security patches. I have not updated the firmware at all since I bought the Orbi in October 2019.