NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Update for ORBI RBR 40
I received an email from Netgear that I need to d an upgrade. The email says it's real easy and it also includes a video. Real nice. Except, that the software needs to sign in as an admin and once i...
You have posted your message in the section of this community given over to Nighthawk WiFi Routers. Your devices is an Orbi router. You might get better replies, and find other answers, over in the appropriate section:
Abdi_Me wrote:
OK, after so much time spending on the net trying to find a solution (Because Netgear doesn't care about providing any to their customers) I was pointed to login to the router.net site, but the isuue here is that during the first instalation of the ORBI everything was done via an App in the iPhone and it never asked or suggested to setup a router.net account.
The "router.net site" is just the way into the local controls for your Orbi. It is really just the GUI (Graphical User Interface) rather than some place out on the internet.
The app should still allow you to update the firmware, but you might like to look at the manual.
There is a manual for the Orbi WiFi System somewhere at the end of this link:
>>>> Orbi RBK50 | WiFi System | NETGEAR Support <<<<
Check the section Update the Router and Satellite Firmware