NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Update V1.9.1.12 Netgear officially announcing 'Improvement in wireless connection Stability'
Just downloaded the latest release V1.9.1.12 and noticed in the official release notes from Netgear it states as fix 'Continious Improvement in wireless connection stability'..Dosent spefically makre...
My Orbi Base Station is upgraded to v1.9.1.12 BUT my two Satellites are both stuck on v1.8.0.6. The "Check for Updates" button on the Orbi web UI (at 192.168.1.1) lists the two Satellites with the old v1.8.0.6 BUT shows "Please wait a moment' next to each and never offers the ability to upgrade them.
If I log into each Satellite (for me at 192.168.1.3 and .4) then I can only do a firmware update IF I can upload a file from my computer - BUT the v1.9.1.12 upgrade files aren't available on the Orbi Support website/downloads area.
Any thoughts? My system seems reasonably stable but surely this isn't ideal, running different firmware versions on the Base vs Satellites. v1.9.1.12 upgrade glitch if it didn't do the Satellites as well when the Base was updated??
Any thoughts? Suggestions?
Thanks!
Richard
Wifi disconnects not fixed here with V1.9.1.12. Running Orbi in AP Mode. Turned down 2.4GHz transmit power to 25%. Implicit beamforming and mu mimo disabled. Today 3 non-moving iOS devices got disconnected in 10 minutes, each 3 times! The devices were 1-3 meters from satellite away (in visual range).
I did some RSSI analysis: Seems that the devices get kicked out from 5GHz band while the signal is strong, but the 2.4GHz signal from identical Orbi is equal or slightly stronger. It seems not to be a steering problem between router and satellite since my signals are well separated (satellite client signals are strong while router client signals are very weak and vice versa). Turning down the transmit power of the 2.4GHz band to 25% helps for medium/long distance to the router/satellite as workaround, but not for narrow distances. Playing with the 2.4GHz transmit power "controls" at which distance the disconnects are typically happening.
So the root cause is a band steering bug between the 5 and 2.4GHz bands. Which is very disappointing for such expensive hardware, especially if you consider that client side band steering (without expensive hardware) works more reliable and Netgear didn't fix this bug for months (while very aware of the problem).
Slowly but surely I conclude that Netgear can't fix that problem and I should return the defective by design devices...
If all your devices support the 5GHz band I recommend disabling the 2.4GHz completely as a workaround (and if you don't need to cover the very far distance which 5GHz can't reach). I have some legacy devices so I can't turn it off.