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Forum Discussion
jmbarbs
Apr 28, 2017Apprentice
Update V1.9.1.12 Netgear officially announcing 'Improvement in wireless connection Stability'
Just downloaded the latest release V1.9.1.12 and noticed in the official release notes from Netgear it states as fix 'Continious Improvement in wireless connection stability'..Dosent spefically makre...
tubastank
May 01, 2017Apprentice
Ts937km wrote:
Curious why you care which one the device is attached to? As long as performance is good? What are you trying to troubleshoot?
I'm just happy they are making real progress on the disconnect issue.
Because knowing which unit (sat or router) your devices are connected to will help in troubleshooting. I think you answered your own question. :) I personally haven't been having disconnects but I am having other issues. Parental Controls & Airprint not staying persistent. The more you know about your network the better position one is in troubleshooting.
This is basic information Netgear could be providing and it shouldn't take much to fix.
My Orbi system was purchased at Costco and consists of 1 Router and 2 Sattelites. The Router is in my unfinished basement, connect to my cable modem (Cox Internet). My main floor Orbi is probably 25 feet from the router (up next level and across the family room). My Second floor Orbi is on the other side of the house and probably 40 feet away. I could be wrong on the distance as I haven't measured but am estimating. Transmit Power Control on the 2.4Ghz signal is set at 25%, 5Ghz 100%. Implicit Beamforming & MU-MIMO are disabled.
Cafetom
May 01, 2017Star
Hello all,
First time post,
I am a systems and network engineer, and pretty much a technology nerd. I purchased my orbi in January 2017 to see what all the bells and whistles were about.
To address the original question in this post and not hijack it, your wireless connection stability issues are shared by me. I have been running several out-of-band tests and can reliably say that there are issues with connections and overall usability and functionality of the product. I am running the 1.9.1.12 version on the RBS50
I had one engagement with tech support and when I provided some technical insight into the problem, they were having me jump through the flowchart to keep me busy. "Have you turned it off and on again? Did you wait the 35.2 seconds? Let's reflash the firmware....and now again."
I personally do wireless security cameras and weather stations. The weather station reporting and the security cameras don't have a reliable or fast enough wireless connection to be useful. I can barely do 1 fps with one camera.
I have since added a $49 router outside of the orbi (in front of my orbi system) so that I can see if there is a difference. The $49 router was limited in features but was able to get 10 fps on the camera and kept a 30 second connection update to the NWS and NOAH.
The lack of any documentation in the releases is disturbing. As a previous person mentioned....Where are these mystery documents? I would expect that if it automatically downloads and installs, they could at least present a "What's new and fixed" section in the web interface.
| Enable Implicit BEAMFORMING - Boosts WiFi speed, reliability, & range for all mobile devices |
| Enable MU-MIMO |
While I appreicate what this says, I can with some certainty say that the first option is not needed in most newer setups. Sounds impressive, isn't all that useful anymore.
Having used some of the nighthawk routers in the past, I must say that the orbi is a huge feature and functionality disappointment. The only thing that is impressive with this is the simplicity and coverage area.
For all the others saying stuff about the firmware version, you are probably running into a lot of problems that we all are. I'd suggest that you start another post/thread and file the bug.