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Forum Discussion

jmbarbs's avatar
jmbarbs
Apprentice
Apr 28, 2017

Update V1.9.1.12 Netgear officially announcing 'Improvement in wireless connection Stability'

Just downloaded the latest release V1.9.1.12 and noticed in the official release notes from Netgear it states as fix 'Continious Improvement in wireless connection stability'..Dosent spefically makre...
Troubleshooting
wongja's avatar
wongja
Guide
May 04, 2017

1.9.1.12 is fine except my iPad Pro constantly drops connection.

Except that everythings look good.

 

may I ask if u can let me turn off the main router OR the  satellite wifi radio for troubleshoot.

 

or at least separated ssid so I can use in a smaller environment .

 

shop is not going to refund this since I have been using it for a month.

 

pls netgear 

 

I know you are listening.

DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
May 04, 2017

Hello wongja

 

What version of IOS is your Ipad on?

 

DarrenM

  • peteytesting's avatar
    peteytesting
    Hero
    May 05, 2017

    hi darren

     

    wanna let the dev team know that here in australia we still havnt seen

    Update V1.9.1.12

     

    as an auto update yet

     

    im on the beta v1.9.1.3 but its not updating to .12 version

     

    thanks

     

    pete

  • wongja's avatar
    wongja
    Guide
    May 05, 2017

    Hi darren

     

    10.3.1

    the latest one

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    May 05, 2017

    Thanks for reporting that Peteytesting

     

    wongja Some customers reported the issue going away after they updated to 10.3 on Ios I will report this is not the case for all customers.

     

    DarrenM

  • Flash008's avatar
    Flash008
    Luminary
    May 06, 2017

     

     

    Darren,

     

    It is good to see a Netgear moderator reviewing the forum.

     

    FYI. After rolling back to 1.8.x I am pleased to report that ALL my SlingTV and WIFI calling problem have mostly been resolved. 1.8.x is not perfect, but much more stable verses 1.9.x.

     

    I have blocked Internet access port 80 and 443 for the Orbi IPs, hence preventing them from auto-updating.

     

    Again, I am having far better success using 1.8.x.

     

    If you need to know:

     

    iPad Pro

    iPad Air 2

    iPhone 7 Plus

    iPhone 7

    iPhone 6s

    Macbook Pro 2016

    Macbook Air 2015

    2 x Sony Bravia Android TVs

    HP Office Pro Printer

     

    Other devices connected via Ethernet, and are stable.

     

    All devices running the latest software.

     

    All devices suffering random disconnects 5-10 times per day.

     

    1.9.x was not usable. Disconnects and packet loss problems causing my voice and video services to drop constantly (3-6 times per hour)

     

    P.S. Maybe you would respond to our previous post. Thank You!

     

     

  • Ts937km's avatar
    Ts937km
    Apprentice
    May 06, 2017

    Still stable here on 1.9.1.12

     

    Question for those having trouble.  Are you in router mode or AP mode on your orbi?

     

    Isp is att gigapower.

    Orbi is connected through IP pass through mode on the att box.

    My orbi is in router mode. 

    Ipv6 is disabled on att due to att hardware issues

    external switches are netgear