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Forum Discussion
jmbarbs
Apr 28, 2017Apprentice
Update V1.9.1.12 Netgear officially announcing 'Improvement in wireless connection Stability'
Just downloaded the latest release V1.9.1.12 and noticed in the official release notes from Netgear it states as fix 'Continious Improvement in wireless connection stability'..Dosent spefically makre...
fbraz50
May 10, 2017Apprentice
I checked my units and I can confirm that there doesn't seem to be any obvious hardware revision printed on them.
- Flash008May 11, 2017Luminary
Good news, and bad news.
Bad news first.
I was on travel this past week. I returned home today, and discovered my Orbi did auto-update to 1.9.x (after blocking http and https TCP, not UDP). I did see the previous posts indicating the additional firewall steps required to block Orbi auto-update. I will work on that this weekend (Netgear, I have a work and personal life, hence not extensive time to continue fighting Orbi).
And yes, my family told me this morning that “the internet began having problem in the past 2 days”. I wonder why????
The good news….
Netgear sent me an invite for a beta code release. But, they asked me to sign/agree to an NDA. So, to avoid losing my access to the beta code I now have, forgive me for not sharing too much.
I have the files as of 30 minutes ago and will load that new code/firmware tonight (after family goes to sleep).
May the force be with me, and with us ALL.
And thank you Netgear for showing me, and us all, that you seem to be listening and you care.
- Bing-StrollerMay 11, 2017Luminary
Good Luck !!!
Good to hear Netgear have made this available to someone who has been actively trying to sort out these problems.
Also well done to Netgear !
- gfreyMay 11, 2017Apprentice
Yep believe it or not, the Netgear folks are listening and are working hard to fix our issues. I think most of the complaints will be resolved in the next major firmware push. It will be nice when they get most of these complaints fixed so they can start working on my list of enhancements! LOL
- fbraz50May 11, 2017Apprentice
Flash008 wrote:Good news, and bad news.
Bad news first.
I was on travel this past week. I returned home today, and discovered my Orbi did auto-update to 1.9.x (after blocking http and https TCP, not UDP). I did see the previous posts indicating the additional firewall steps required to block Orbi auto-update. I will work on that this weekend (Netgear, I have a work and personal life, hence not extensive time to continue fighting Orbi).
And yes, my family told me this morning that “the internet began having problem in the past 2 days”. I wonder why????
The good news….
Netgear sent me an invite for a beta code release. But, they asked me to sign/agree to an NDA. So, to avoid losing my access to the beta code I now have, forgive me for not sharing too much.
I have the files as of 30 minutes ago and will load that new code/firmware tonight (after family goes to sleep).
May the force be with me, and with us ALL.
And thank you Netgear for showing me, and us all, that you seem to be listening and you care.
How does one go about gaining said beta access?
I ask because as I've mentioned before I had to revise my blocking methods. It's only thanks to my Ubiquiti router that I have so far been able to avoid the update. I even tried to manually update it a few days ago to see if maybe I was losing my mind but the packet loss problem came back as expected.
- AmitRMay 12, 2017NETGEAR Employee Retired
We've been putting in significant work on these disconnect issues and wireless stability and every new release typically has improvements in it. The challenge is that there are literally thousands of devices running multiple versions of software that a router or WiFi System needs to work with, and occassionally interoperability issues arise as the two systems try to talk to each other. When that happens, rest assured that we're working very hard to stay on top of these issues and solve them.
When we come up with a proposed fix, we always want to test out our fixes in a real-world environment, before rolling it out for everyone and we use the beta program for that. At this stage, we think we have a solution for some of them but we want to test it out in a smaller environment. If you're interested in helping us, please feel free to contact Support.
Thanks,
Orbi Product Management