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Forum Discussion
jmbarbs
Apr 28, 2017Apprentice
Update V1.9.1.12 Netgear officially announcing 'Improvement in wireless connection Stability'
Just downloaded the latest release V1.9.1.12 and noticed in the official release notes from Netgear it states as fix 'Continious Improvement in wireless connection stability'..Dosent spefically makre...
Flash008
Jun 02, 2017Luminary
Thanks guys for listening to my rants. Long and tough day. Time for a drink, and time to visit the family and stop stressing over Orbi.
Malik2k1, to answer your question. I run in AP mode. I have a Sophos Firewall which gives me REAL SECURITY.
I will give it the month of June, and then I am DONE!
For those of you whom Orbi works for. ENJOY. I guess I pulled the short straw.
Flash008
Jun 02, 2017Luminary
One final note. I am confident the problem is Orbi Steering. But they will not give the option to disable it.
But maybe I wrong.
Maybe this is similar the Arris cable modem chipset problem.
For over 1 year Arris denied there was a high latency problem with their product. Imagine all the consumers yelling at their ISPs and spending countless hours troubleshooting.
But, a very talented RF semiconductor engineer began posting results with his test on dslreports website. Suddenly 100s of people began to realize they were not alone. And shortly after Arris jumped in and had this guy help them fix it.
Turns out, Arris knew it all along. It was a known issue with the Intel chip used.
Intel and Arris new about this MONTHS before, but didn’t want to acknowledge it.
I guess I should be happy Netgear at least admits it.
- TomMacJun 03, 2017Guru
Flash008 wrote:
One final note. I am confident the problem is Orbi Steering. But they will not give the option to disable it.
Flash, if the issue is band steering ( in my limited knowledge ) wouldn't a simple test would be to turn off one side AND/OR lowering one output level so the two bands are equalized in area penetration ?
I do know NG is working on the problems, I myself had IOS dropout ( older unit with os 9.3.5 ) and Andriod phone battery draining issues ( S7 with os 7 )
The latest version of the debug FW ( 1.11.0.2 ) has fixed my issues without any other changes... when this gets approved it will prob be realeased and should make Orbi better
- Flash008Jun 03, 2017Luminary
TomMac,
I appreciate your advice. However, this was one of the first things myself and many others tried.
1. I have powered off the satellite and noticed a dramatic improvement. With exception that now half of my home had poor WIFI signal give the location of the router.
2. I have tried dropping power levels. Didn't help, actually created more problems.
3. Tried different locations of both router and satellite. Problems continue.
After review of the logs there is one consistent action Orbi takes. That is to steer clients back to the router if the RSSI is -70 or better. The problem (I beleive this is caused by) is modern devices have been dramatically improved to roam between APs. For Apple devices the threshold hold is -75db, and will trigger mandatory search for a stronger AP. If your signal is -70 or better the Apple device prefers to stay on the AP it is using to avoid connection disruptions switching to other APs.
Now, Apple devices WILL switch to a stronger AP if the connection is idle, or if the AP is PROPERLY advertising flags indicating the Apple device can safety switch APs without disruption. Advanced Multi-AP setups usually implement STP and other features to assist. Apple, and others, have implemented code to "test" a stronger AP before choosing to switch.
The problem Orbi "seems" to be suffering is Apple devices not agreeing with the Orbi algorithm for band and/or AP node steering. This is the SAME problem ASUS and others who released Tri-Mode APs almost 2 years ago suffered. The original ASUS RT3100 and 3200 algarothm SUCKED and caused massive disconnects. BUT, ASUS left the code OPEN so users could ADJUST it to thier environment. And after a few minutes of Internet forum reviews TECH NERDS provided adjusted settings and screen shots which non techies could use, and guess what....PROBLEM SOLVED. Of course ASUS released updates to improve it, but they KNEW they needed to leave it OPEN for users to adjust. No one size fits all!
Netgear doesn't seem to get it....