NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jmbarbs
Apr 28, 2017Apprentice
Update V1.9.1.12 Netgear officially announcing 'Improvement in wireless connection Stability'
Just downloaded the latest release V1.9.1.12 and noticed in the official release notes from Netgear it states as fix 'Continious Improvement in wireless connection stability'..Dosent spefically makre...
Retired_Member
Jun 04, 2017Great points Flash008 I hope Netgear listens. I want to add to it by saying I think Netgear is driving devices to the router because they are trying to cover up their hardware flaw with the backhaul. The firmware updates give the perception of improvement because they are taking more steps to hide this issue. I know when i first checked to see what was connected to router vs satellite I was surprised how few were connected to the satellite. The router has an impressive range. Hardware issues are costly, which is why Netgear won't admit it and why they haven't been able to fix this issue that has been steadily reported for 9 months.
- Bing-StrollerJun 04, 2017Luminary
I can no longer check which devices are connected to the satellite.
I can login to the satellite, can check its status and reach the firmware update page
But, when i go to the Connected Devices page I get the message "Please wait a moment..."
Have tried all sorts and have run out of ideas as to how I can rectify
- tubastankJun 06, 2017Apprentice
I'm having more disconnects, dropped packets and router reboots on the latest beta firmware than previous. Tonight has been a nightmare. My case was updated so Netgear knows but my router literally rebooted, not once but twice when I enabled Traffic Meter. Since I've enabled the stability of my connection has been pathetic. I was averaging 1% packet loss and the latest is 4%.
I'm beyond frustrated!
- Flash008Jun 06, 2017Luminary
What version is your beta? Latest is 1.11.x. Correct? I rolled back to 1.10.x and life has been better, but still the same stuff. I am worried, because the GA version they put out 2 weeks ago is showing on the Orbi, so I pray it doesn’t auto update. I checked today and it has not.
Thank God I had a busy weekend with family and friends and work is busy too. I haven’t had much time to mess around with Orbi the past 3 days. And what's funny.
- They sent me a request to provide a network diagram of my home setup, list of device firmware and drivers, logs from all client devices and some other stuff. About 2-3 hours’ worth of work. I grinned and replied…”Sure, $100 per hour, or free Netgear products”.
- I received a Netgear marketing dept email to “Win a Amazon Gift Card by giving Orbi a rating” ….LOL….Ummm…You sure you want me to do that Netgear? Really?
But, I have good news and bad news for ALL OF YOU!
I believe I have confirmed my suspicions.
I switched the Router and Satellite locations Friday. Same locations, only switched.
Guess what? The router is now closest to my home office. So, my iPhones connect to the router. And guess what? No WIFI Calling problems. Stable connection.
I tried again in my other room with the satellite. DROP!!!!!
That Orbi code is forcefully steering connections to the router. This WILL NOT WORK FOR ANYTHING THAT REQUIRES A CURRENT ACTIVE DATA CONNECTION. Apps that have buffers like Netflix, Sling and Video and Music apps. Sure, they will survive mostly. Because they have 5-10 seconds of buffer data to handle that lost connection. But WIFI-Calling, Gaming and any other application that requires real-time and low latency (minus 30)…Orbi is going to “mess you up”.
Orbi doesn’t care, and it will FORCE your client to that router, and if your device doesn’t agree and moves back to the satellite…Orbi will do it AGAIN, and AGAIN, and AGAIN….
Those Orbi Satellites are the problem. WHY? Because Orbi wants the Router to be KING.
SO, the Satellites are practically WORTHLESS given the way Netgear is handling their algorithm.