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Forum Discussion
jmbarbs
Apr 28, 2017Apprentice
Update V1.9.1.12 Netgear officially announcing 'Improvement in wireless connection Stability'
Just downloaded the latest release V1.9.1.12 and noticed in the official release notes from Netgear it states as fix 'Continious Improvement in wireless connection stability'..Dosent spefically makre...
Bing-Stroller
Jun 04, 2017Luminary
I can no longer check which devices are connected to the satellite.
I can login to the satellite, can check its status and reach the firmware update page
But, when i go to the Connected Devices page I get the message "Please wait a moment..."
Have tried all sorts and have run out of ideas as to how I can rectify
tubastank
Jun 06, 2017Apprentice
I'm having more disconnects, dropped packets and router reboots on the latest beta firmware than previous. Tonight has been a nightmare. My case was updated so Netgear knows but my router literally rebooted, not once but twice when I enabled Traffic Meter. Since I've enabled the stability of my connection has been pathetic. I was averaging 1% packet loss and the latest is 4%.
I'm beyond frustrated!
- Flash008Jun 06, 2017Luminary
What version is your beta? Latest is 1.11.x. Correct? I rolled back to 1.10.x and life has been better, but still the same stuff. I am worried, because the GA version they put out 2 weeks ago is showing on the Orbi, so I pray it doesn’t auto update. I checked today and it has not.
Thank God I had a busy weekend with family and friends and work is busy too. I haven’t had much time to mess around with Orbi the past 3 days. And what's funny.
- They sent me a request to provide a network diagram of my home setup, list of device firmware and drivers, logs from all client devices and some other stuff. About 2-3 hours’ worth of work. I grinned and replied…”Sure, $100 per hour, or free Netgear products”.
- I received a Netgear marketing dept email to “Win a Amazon Gift Card by giving Orbi a rating” ….LOL….Ummm…You sure you want me to do that Netgear? Really?
But, I have good news and bad news for ALL OF YOU!
I believe I have confirmed my suspicions.
I switched the Router and Satellite locations Friday. Same locations, only switched.
Guess what? The router is now closest to my home office. So, my iPhones connect to the router. And guess what? No WIFI Calling problems. Stable connection.
I tried again in my other room with the satellite. DROP!!!!!
That Orbi code is forcefully steering connections to the router. This WILL NOT WORK FOR ANYTHING THAT REQUIRES A CURRENT ACTIVE DATA CONNECTION. Apps that have buffers like Netflix, Sling and Video and Music apps. Sure, they will survive mostly. Because they have 5-10 seconds of buffer data to handle that lost connection. But WIFI-Calling, Gaming and any other application that requires real-time and low latency (minus 30)…Orbi is going to “mess you up”.
Orbi doesn’t care, and it will FORCE your client to that router, and if your device doesn’t agree and moves back to the satellite…Orbi will do it AGAIN, and AGAIN, and AGAIN….
Those Orbi Satellites are the problem. WHY? Because Orbi wants the Router to be KING.
SO, the Satellites are practically WORTHLESS given the way Netgear is handling their algorithm.
- tubastankJun 06, 2017Apprentice
Flash008 wrote:What version is your beta? Latest is 1.11.x. Correct? I rolled back to 1.10.x and life has been better, but still the same stuff. I am worried, because the GA version they put out 2 weeks ago is showing on the Orbi, so I pray it doesn’t auto update. I checked today and it has not.
Thank God I had a busy weekend with family and friends and work is busy too. I haven’t had much time to mess around with Orbi the past 3 days. And what's funny.
- They sent me a request to provide a network diagram of my home setup, list of device firmware and drivers, logs from all client devices and some other stuff. About 2-3 hours’ worth of work. I grinned and replied…”Sure, $100 per hour, or free Netgear products”.
- I received a Netgear marketing dept email to “Win a Amazon Gift Card by giving Orbi a rating” ….LOL….Ummm…You sure you want me to do that Netgear? Really?
But, I have good news and bad news for ALL OF YOU!
I believe I have confirmed my suspicions.
I switched the Router and Satellite locations Friday. Same locations, only switched.
Guess what? The router is now closest to my home office. So, my iPhones connect to the router. And guess what? No WIFI Calling problems. Stable connection.
I tried again in my other room with the satellite. DROP!!!!!
That Orbi code is forcefully steering connections to the router. This WILL NOT WORK FOR ANYTHING THAT REQUIRES A CURRENT ACTIVE DATA CONNECTION. Apps that have buffers like Netflix, Sling and Video and Music apps. Sure, they will survive mostly. Because they have 5-10 seconds of buffer data to handle that lost connection. But WIFI-Calling, Gaming and any other application that requires real-time and low latency (minus 30)…Orbi is going to “mess you up”.
Orbi doesn’t care, and it will FORCE your client to that router, and if your device doesn’t agree and moves back to the satellite…Orbi will do it AGAIN, and AGAIN, and AGAIN….
Those Orbi Satellites are the problem. WHY? Because Orbi wants the Router to be KING.
SO, the Satellites are practically WORTHLESS given the way Netgear is handling their algorithm.
Flash008,
Yep, the 1.11.x is the version I have installed. Overnight I had 3% dropped packets. Two of my boys woke up and not 15 minutes went by and they asked "what's wrong with the Wifi"? I'm thinking of going back to my Apple Airport Extreme but placing it on the main level of the house instead of in the basement. I'll have to run a long ethernet cable to the cable modem as it's in the basement but this will at least give me another router to test against the Orbi and potentially fall back to.
I too don't have the time to babysit this. I wanted what everyone else wanted but am not getting it. I just hope I can find my Costco receipt so I can take it back and Costco will take it back where I can get a full refund.
- tubastankJun 06, 2017Apprentice
Another update....
My one satellite, the other has been unlugged for at least a week, is now showing a solid magenta which means it cannot obtain an IP address from the router. I installed Netspot on my Dell Laptop and the backhaul (no SSID) signal is up and down like a fricken rollercoaster. I'm betting if I went down to the router itself and was able to place it in the middle of our home on the main level my problems would go away as there wouldn't be any satellite(s) to communicate with and the Netgear algorithm shouldn't come into play as it wouldn't be needed since all devices would connect to the router and stay there no matter where they were at in the house. The problem is dead spots and this isn't how it is supposed to work but may prove a point like many others have proved.