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Forum Discussion
Update V1.9.1.12 Netgear officially announcing 'Improvement in wireless connection Stability'
Just downloaded the latest release V1.9.1.12 and noticed in the official release notes from Netgear it states as fix 'Continious Improvement in wireless connection stability'..Dosent spefically makre...
If only getting a refund was that easy. Netgear support is painful to deal with. I truly feel like all the stuff they have you do with logs and testing are to make you give up and close your case.
I certainly didn't realize I was buying a product with a broken backhaul that was going to be a connection dropping disaster when I purchased it. Netgear straight up told me they don't do refunds and Best Buy told me to go through Netgear.
I certainly didn't realize I was buying a product with a broken backhaul that was going to be a connection dropping disaster when I purchased it. Netgear straight up told me they don't do refunds and Best Buy told me to go through Netgear.
Retired_Member
i can assure this is changing and we can now help you if you need help with that process
and i can asure you wont have to deal with level 1 support if you help us understand your issue and we can take it from there .
i can assure you the rma process works and best buys have to deal with it
if you have further issues plz msg me direct and i will follow it up for you
pete
Pete,
Your attitude stinks. It is a sign of the incompetence that prevails at Netgear. You should be replaced with someone who is more attuned to "Customer Service". It appears to me that your company needs a complete overhaul before these problems and attitudes get out to the general public. If I was your manager, you would be terminated immediately.
