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Forum Discussion
jmbarbs
Apr 28, 2017Apprentice
Update V1.9.1.12 Netgear officially announcing 'Improvement in wireless connection Stability'
Just downloaded the latest release V1.9.1.12 and noticed in the official release notes from Netgear it states as fix 'Continious Improvement in wireless connection stability'..Dosent spefically makre...
tubastank
Jun 14, 2017Apprentice
As a seasoned IT professional I am astounded Netgear has hardcodes autoupdates, especially when we're talking about a networking device. I understand this is consumer grade but still, ridiculous.
Microsoft on the desktop and server platforms does have autoupdates but it's configurable with several different options so one can do it manually. Synology on the NAS side has done the same thing and Apple provides notifications that updates are available but I don't believe they autoupdates.
We're talking software here. There is no reason to not provide customers the ability to disable autoupdates and implement steps to how Microsoft and Synology have for their products except if you want to control everything.
Based on this on how Support was one-way I'm starting to understand how Netgear works. Your customers are not all mindless idiots. You have smart people wanting to use your products. Give your customers and those potentially to be the capabilities and options.
Microsoft on the desktop and server platforms does have autoupdates but it's configurable with several different options so one can do it manually. Synology on the NAS side has done the same thing and Apple provides notifications that updates are available but I don't believe they autoupdates.
We're talking software here. There is no reason to not provide customers the ability to disable autoupdates and implement steps to how Microsoft and Synology have for their products except if you want to control everything.
Based on this on how Support was one-way I'm starting to understand how Netgear works. Your customers are not all mindless idiots. You have smart people wanting to use your products. Give your customers and those potentially to be the capabilities and options.
- Flash008Jun 17, 2017Luminary
Well, I must be fair and honest (as my parents raised me to be)....
Netgear provided me with a NEW Beta this morning. I applied it immediately. About 8AM PST.
Almost 14 hours and not single problem.
WIFI-Calling is working well. No random drops I can see.
Today was a busy day in the home. 2 AppleTVs running, family on the iPads. A few Webex and Skype meetings with VoIP, and plenty of general internet use.
Not one problem I could see.
Is it possible they found a solution to make Orbi work?
I will give another update by Monday, if not sooner.
P.S. Why am I scared?
Now, if Netgear has Orbi to a BASELINE working condition, CAN WE PLEASE GET SOME PROGRESS ON OUR SUGGESTIONS AND PROMISES, such as No Auto-Updates, True MESH abilty, improved connected devices information (RSSI, MCS Rate), Maybe work on that Orbi App that "for me" is useless, etc., etc, etc. Getting us out of the red-zone is not the definition of improvement. Orbi should have been working right since day one, and evolved into something better by now. Now that it MAY be working right, its OVERDUE to make Orbi better.
- rp1001Jun 17, 2017Aspirant
Well this is encouraging - fingers crossed! I've had multiple internet drop outs and have sinced switched off the satellites (2 of them) - no drops outs for more than a week!