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Forum Discussion
Bennksy
Oct 11, 2017Aspirant
Updating firmware 2.0.0.74 completely broke my Orbi
After attempting to upgrade to 2.0.0.74, my Orbi router got stuck with the solid white LED ring and the two satellite units got stuck with solid magenta LED rings for 4 hours and counting. Needless t...
JustMakeItWork
Oct 12, 2017Apprentice
Factory reset everything and bring them all into close proximity so they will find each other again. This will help with them being able to communicate again. However, the issue with disconnection is very prevalent with .74 - it's a complete cluster. While your router and satellites will see each other, you will encounter periods where suddenly they just decide that they don't want wireless devices to connect to the Internet anymore. There is no known fix for that part. We're just waiting on Netgear to acknowledge the issue and provide a fix.