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Forum Discussion
JCar
Jun 04, 2021Aspirant
Used Orbi transfer ownership
I purchased an AC3000 second hand. The previous owner said they forgot their netgear login info I would need to reach out to support. The satellite is registered to me. How do I gain registration on ...
plemans
Jun 04, 2021Guru - Experienced User
You don't need to register it to use it.
Start by factory resetting it back to stock.
Push and hold reset for 7-15 seconds while its powered on.
That'll get it to the defaults.
then you can install it and use it as normal.
https://kb.netgear.com/1160/NETGEAR-Product-Registration-FAQ
JCar
Jun 04, 2021Aspirant
Hello @plemans,
So just to clarify there should be no security risks with the fact someone else has it registered? I didnt want to set it up until i got some sort of reasurance on that part or got it registered to my name.
Thanks for the assistance.
- plemansJun 05, 2021Guru - Experienced User
No.
Just do a factory reset and reinstall and you should be good.