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Forum Discussion
pup0975
Sep 17, 2017Star
Using devices that require 2.4ghz on Orbi
I'm considering buying a device (AmbientWeather Weather Station) that says that it only works on the 2.4ghz wifi and if you have a dual band router, you need to turn off the 5ghz radio. I already hav...
Mikey94025
Sep 18, 2017Hero
pup0975 wrote:I'm considering buying a device (AmbientWeather Weather Station) that says that it only works on the 2.4ghz wifi and if you have a dual band router, you need to turn off the 5ghz radio. I already have a Skybell that also requires this but works anyway on Orbi. Anyone know if this requirement to turn off the 5ghz can be ignored universally on all devices?
I don't think this makes any sense, why would 5Ghz hurt 2.4Ghz only devices? Are you sure you (or whoever wrote it) didn't misunderstand instructions to set 2.4Ghz, not 5Ghz?
I have many devices that only connect via 2.4Ghz to my Orbi and work just fine with 5Ghz also enabled.
- pup0975Sep 18, 2017StarJust read the instruction manual online. I can turn off the 5ghz, connect it to the wifi, then turn the 5ghz back on. Skybell (doorbell) specifically tells you to turn off the 5ghz or separate the signals. It works without doing either on the Orbi. I had a AirPort Extreme before the Orbi, and the Skybell wouldn't connect until I separated out the 5ghz signal on a separate SSDI. I think some devices may try to connect to the 5ghz signal and that causes it to fail in the connection. I'll see if it'll connect without having to turn off the 5ghz once I get it.
- ElySep 18, 2017Luminary
When a device doesn't work with the 5GHz band then it just ignores it because it's not compatible with it, ie: it does not see it, then it will normally connect to the 2.4ghz band which is what it sees and works with.
- Tim-in-CASep 18, 2017Star
FYI ... I had to do the same thing for my Rachio sprinker system. I think its due to the fact that SSIDs are shared between 2.4 and 5 GHz. I turned off broadcasting of SSID for 5GHz, set up the Rachio (which wouldn't find wifi until I disabled 5 GHz SSID), then re-enabled 5 GHz SSID. The Rachio has stayed connected ever since. Had the same problem with Sylvania Lightify Hub.
- ncrichDec 31, 2018AspirantGlad to hear that. Most devices connect but a few cannot. Depends on the particular device.
- FURRYe38Dec 31, 2018Guru - Experienced User
IT does, some devices may or may not meet or be compatible with Orib or MESH networks. IT's up to the devices Mfr to ensure that they are compatible and can work well with most wifi networks.
- ncrichDec 31, 2018Aspirant
A bit dificult to accomplish since the device is many years older than the Orbi router. It worked fine with the Netgear AC1700 6320 dual band router so it seems that Netgear Orbi is not backwards compatible as one would expect in the industry.