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Forum Discussion

pup0975's avatar
pup0975
Star
Sep 17, 2017

Using devices that require 2.4ghz on Orbi

I'm considering buying a device (AmbientWeather Weather Station) that says that it only works on the 2.4ghz wifi and if you have a dual band router, you need to turn off the 5ghz radio. I already hav...
Troubleshooting
jescott3's avatar
jescott3
Guide
Mar 11, 2018

I had a similar issue with an Ambient Weather WS-2902 weather station. I was able to successfully connect to the 2.4 GHz side of my Orbi by not only turning off the 5 GHz SSID broadcast but also setting the signal strength to O or zero. That permitted the weather station to connect at 2.4 GHz, and it has stayed connected ever since, even after I turned the 5 GHz SSID back on at 100% signal

strength.  

securement's avatar
securement
Tutor
Mar 11, 2018

I tried that on my firmware you can only go down to 25%, but for Netgear support to inform me turning off SSID will sort it sounds like they have no idea how to support something they also sold that is not fit for purpose.