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Forum Discussion

Javierdlg's avatar
Javierdlg
Follower
Aug 09, 2017

V1.12.0.18 Disconnecting issues

My Orbi routers are having issues with connectivity every night around midnight consistently. We checked the firmware and confirmed it to be the new V1.12.0.18 and even manually updated the product in case we had a faulty firmware. The issue still persists and we are forced to restart the router and satellites in order to fix this. 

 

Is this a know issue and is there a fix in the works? Otherwise I will be forced to return the product. 

 

Don't get me wrong, but I love the Orbi. Sadly these disconnection issues are mid-working times and really affect my performance.

2 Replies

  • I'm experiencing the same issue.  I rolled back to the previous firmware and will report back.  My system is one day old, I rolled back to version V1.11.0.20.  Hopefully it stays up longer than 10 hours now.

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Have you tried to enable beamforming and mumimo or even doing a factory reset and then setting things up again?

     

    DarrenM