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Forum Discussion

Andy123456's avatar
Andy123456
Tutor
Apr 07, 2018
Solved

v2.1.3.4 Orbi Firmware Device List Empty

So, apparently my RBK 50 Orbi base and satellite got an automated push of the firmware update to v2.1.3.4 while on vacation. Today I noticed the attached devices list is empty, the satellite is a no ...
Troubleshooting
  • FURRYe38's avatar
    FURRYe38
    Apr 07, 2018

    Do a reboot of both router and satellite. 

    Try different browsers, IE11, FF or Opera and check. If still nothing, do a factory reset on the Satellie and Router and set up from scratch. 

     

Andy123456's avatar
Andy123456
Tutor
Apr 07, 2018

Thanks for tips. Did the easy ones but no success. Forced to do the factory reset now.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 07, 2018

Let us know how it goes.