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Forum Discussion
packetwerks
Apr 02, 2018Star
v2.1.3.4
My Orbi autoupgraded to v.2.1.3.4 this morning and I found tht ethernet backhaul no longer works. Is this expected behavior? Anyone else seeing this?
FURRYe38
Apr 02, 2018Guru - Experienced User
AH, type in RBK50 and it's there.
Thanks.
webminster
Apr 02, 2018Luminary
So, to be clear, they've pushed an autoupdate revision that's requiring a "significant" (or at least >0) count of (potentially nonsophisticated) users to do a system reset and reconfiguration? Hmmm...
- packetwerksApr 02, 2018Star
Yeah, I'm technical so I can do it easily but this makes for a really crappy user experience.
- jgehlhaarApr 02, 2018Aspirant
So I have the same issue now with this update and wired backhaul. It REALLY requires a factory reset in order to get this to work on this firmware? Can anyone actually confirm that it works for them after a factory reset?
Seems busted that it is the only fix!!
- Jeff
- FURRYe38Apr 02, 2018Guru - Experienced User
Im seen a mixed bad of users saying there units are working after the upgrade with out a reset and some other users still exhibiting problems after the upgrade and not doing a reset. After asking them to reset both units, there problems seems to have been resolved. I saw an issue as well in my presonal testing.
- jgehlhaarApr 02, 2018Aspirant
FURRYe38wrote:Im seen a mixed bad of users saying there units are working after the upgrade with out a reset and some other users still exhibiting problems after the upgrade and not doing a reset. After asking them to reset both units, there problems seems to have been resolved. I saw an issue as well in my presonal testing.
And the factory reset fixes the wired backhaul issues? So if I have a setup working and want to try this, how do I do a factory reset and load the latest firmware? Some tech note that covers all of that?
Thanks!
- Jeff
- FURRYe38Apr 02, 2018Guru - Experienced User
Review and collect files here if you want to manually upgrade again yourself:
https://community.netgear.com/t5/Orbi/Orbi-MR-2-1-Update-3-23-18/m-p/1533584/highlight/true#M26234
Has info on how to upgrade. Start with the Satellite first then router.
Reset both units after upgrading FW and setup from scratch. Set up the router first, then Satellite on wireless. Once these are running good. Connect the ethernet cable to the Satellite from the router. Give at least 5 minutes for the system to re-configure for wired back haul.This is how I got mine working.
jgehlhaarwrote:
FURRYe38wrote:Im seen a mixed bad of users saying there units are working after the upgrade with out a reset and some other users still exhibiting problems after the upgrade and not doing a reset. After asking them to reset both units, there problems seems to have been resolved. I saw an issue as well in my presonal testing.
And the factory reset fixes the wired backhaul issues? So if I have a setup working and want to try this, how do I do a factory reset and load the latest firmware? Some tech note that covers all of that?
Thanks!
- Jeff
- jgehlhaarApr 02, 2018Aspirant
FURRYe38wrote:Review and collect files here if you want to manually upgrade again yourself:
https://community.netgear.com/t5/Orbi/Orbi-MR-2-1-Update-3-23-18/m-p/1533584/highlight/true#M26234
Has info on how to upgrade. Start with the Satellite first then router.
Reset both units after upgrading FW and setup from scratch. Set up the router first, then Satellite on wireless. Once these are running good. Connect the ethernet cable to the Satellite from the router. Give at least 5 minutes for the system to re-configure for wired back haul.This is how I got mine working.
jgehlhaarwrote:
FURRYe38wrote:Im seen a mixed bad of users saying there units are working after the upgrade with out a reset and some other users still exhibiting problems after the upgrade and not doing a reset. After asking them to reset both units, there problems seems to have been resolved. I saw an issue as well in my presonal testing.
And the factory reset fixes the wired backhaul issues? So if I have a setup working and want to try this, how do I do a factory reset and load the latest firmware? Some tech note that covers all of that?
Thanks!
- Jeff
If latest firmware is kept loaded in the device even during factory reset, so just reset and reconfirgure everything?
- FURRYe38Apr 02, 2018Guru - Experienced User
Yes, reset both units and set up from scratch. Walk thru the set up wizard.
- jgehlhaarApr 02, 2018Aspirant
I've seen some posts that indicate this works for a while then flakes out with ethernet backhaul. Can folks confirm it seems stable?
I assume clients don't need to be reconfigured if you put SSID and password back to current settings?
- Jeff
- FURRYe38Apr 02, 2018Guru - Experienced User
MInes been working since v2.1.3.x. I just upgraded again. Still stable for me.
You can use same SSID and PW if you had been using that before.